WhatsApp tests new features in its beta version. Similarly, the messaging app has recently been seen testing a feature called in-app chat support. According to reports, WhatsApp is now working on the ability to communicate with user organizations through chat or user support. In the meantime, beta users of iOS and Android have found this in-app chat support feature. Note that WhatsApp had tested a similar feature before, but it was canceled before the stable rollout.
WhatsApp in-app chat support coming soon
According to WhatsApp’s feature tracker Wabetainfo, the instant messaging app has an in-app chat support feature in the Android beta version (version 188.8.131.52) and the iOS beta version (version 22.2.72). Now in the beta version of the application, a new message will appear in the Settings> Help> Contact Us option, asking the users to interact later.
In that case, users will later receive a WhatsApp message from the verified account (with a green tick) of the messaging app. And when you communicate with WhatsApp, the first thing that will be wrong with your account is the information such as your phone number, network information (4G, 3G, LTE, 5G, Wi-Fi), etc. will be shared. However, it is unknown at this time what he will do after leaving the post.
Many more features are coming to WhatsApp
In this context, WhatsApp is currently working on a new drawing tool, which will include new pencils and tools for drawing pictures and videos. This means that WhatsApp will replace or add a new pencil option to the existing pencil, which can be used to edit media files or make them fun.